At SIRUI, we strive to provide our customers with the best value for their purchases. Our price guarantee policy ensures that you can shop with confidence, knowing that you are getting the most competitive prices available. And here's how it works:
Qualification criteria
To qualify for price protection, the following conditions must be met:
· Product Restrictions
1. The item must be identical to the one originally purchased from us.
2. Products with a price below $70 and B-goods products are not eligible for the price guarantee.
· validity period
The price protection service must be requested within 14 days of purchasing the item. Requests made after this period will not be considered.
· Exceptions
Certain exclusions may apply, including but not limited to:
1. Prices offered by unauthorized resellers or third-party vendors.
2. Article on special offer, clearance sale, flash sale, with coupon discounts or item from special promotions
3. Prices that are due to inaccuracies.
· Requirement for the order status
The price guarantee policy applies only to orders in normal status. Orders that are unpaid, canceled, refunded, or returned are not eligible for price guarantee.
Submitting a claim
To request a price guarantee, please contact our customer service team within the specified time frame. Provide proof of the price comparison (e.g., screenshot of the order, link to a cheaper listing). Our team will review the amount within 5 business days and issue you a refund.
NOTE: Apply for the price guarantee only once per order.
Guideline updates
"We reserve the right to change our price guarantee policy at any time. Updated policies will be announced on our website without further notice."
SIRUI reserves the right to the final interpretation.
At store.sirui.com, your satisfaction is our top priority. If you have any questions or concerns regarding our price guarantee policy, please do not hesitate to contact us. We are here to ensure that you always receive the best value for your purchases.
Price Guarantee Policy
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