Shipping

Thank you for choosing SIRUI. We want to provide you with the best shopping experience worldwide. Our shipping policies guarantee a safe and fast delivery of your orders. If you have any questions or need assistance, please contact our customer service team at any time.

Free Shipping
We offer free shipping to most countries. Specific changes are subject to the final price displayed on the checkout page.
The specific conditions for free shipping are as follows:

Please note:
*We do not ship to the following countries: Luxembourg, Netherlands, Belgium.

Delivery times
The total time it took for you to receive your order, including processing and shipping time.
Normally, every order is processed within 0-1 business days.
The shipping time depends on the delivery address. In most cases, it takes 3-7 business days between the shipment of your order and its delivery to you.
If you have ordered multiple products in one order, you may receive several separate shipments. The delivery time may also vary.

Note:
After the products have been shipped, we will send you an email regarding the delivery and include the logistics tracking information for this order in the email. With this information, you can check where your order has arrived.
Please be sure to check your email information to prevent it from ending up in the trash.
The delivery time refers to the estimated delivery time after the order has been shipped. Business days do not include Saturdays/Sundays and holidays. These estimates are based on normal circumstances and do not guarantee delivery times. We are not responsible for failures or delivery delays caused by force majeure events such as natural disasters, bad weather, war, and other events beyond our direct control such as holidays and customs issues.

Shipping costs
The price is calculated based on the total weight of the items in your order.
The exact amount depends on the final price displayed on the checkout page.

Track your order
You can track your order by opening this link and entering the relevant information.

Shipping service provider
We use reputable shipping providers, including FedEx, DHL, and UPS.

Damaged/lost packages
If you receive damaged/lost items, please contact us immediately with relevant details. We will resolve the issue promptly. Please contact us via [Contact].
Please note that you must contact us within 21 days of the delivery confirmation, otherwise compensation services may not be available.

Contact us
If you have any questions about our shipping policies, feel free to contact us via [Contact].

Policy updates
We reserve the right to change our shipping policies at any time. Updated policies will be posted on our website without further notice.